Our Commitment to Data Protection
Elm-magpie is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller Information
Elm-magpie acts as the data controller for personal information collected through our website. For any questions regarding data protection, you may contact us at:
Email: [email protected]
Location: Vancouver, British Columbia, Canada
Legal Basis for Processing
We process personal data under the following legal bases:
Consent
Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Contractual Necessity
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation
Where processing is necessary for compliance with a legal obligation to which we are subject.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.
Right to Rectification
You have the right to request correction of any inaccurate personal data we hold about you. We will make corrections without undue delay.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including:
- The data is no longer necessary for the purpose for which it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restriction of Processing
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by an additional two months, in which case we will inform you of the extension and the reasons for it.
We may request verification of your identity before processing your request to ensure your personal data is not disclosed to unauthorized parties.
International Data Transfers
As we are based in Canada, personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit
- Regular security assessments
- Access controls and authentication measures
- Staff training on data protection
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.
Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.
Updates to This Information
We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website.